| | |  | Sports & Outdoors | Home » » TomTom GO 930 4.3-Inch Widescreen Bluetooth Portable GPS Navigator | | | | | | | Description: | | TomTom's award-winning software means ground-breaking new technology for the ultimate driving experience. Switch on and go right out of the box. Just enter the address on the touchscreen or use voice address entry and start driving anywhere in the US or Canada. TomTom guides you door-to-door with turn-by-turn spoken instructions, including street names. TomTom has the most accurate maps and with TomTom Map Share technology you can instantly modify street names, street direction, and POIs on your own device. New IQ Routes gives you the fastest route every time by using actual average speeds of travel to calculate your trip rather than posted speed limits. Enhanced Positioning Technology gives you uninterrupted navigation even in tunnels or highly built-up areas. And now, Advanced Lane Guidance brings even more clarity to complex multi-lane exits so you can be even more confident on the road. The GO 930 makes driving even safer with handsfree calling. And with the Help Me! menu, there are added safety features so you can easily access local emergency providers. The TomTom GO 930 is the ultimate car navigator. | | | Features: | |
• Touch-screen: 4.3 inch full TFT color LCD (480 x 272 pixels, supports 64K colors)
• TomTom Map Share updates
• Memory: 4 Gb Internal Flash (SD slot for additional storage)
• Maps: Pre-loaded maps of USa,Canada and Europe from TeleAtlas
• Bluetooth: for Hands-Free calling, PLUS services, remote control and audio output
| | | Product Details: | | | Product Length:
| 3.3 inches | | Product Width:
| 4.7 inches | | Product Height:
| 1.0 inches | | Product Weight:
| 4.41 pounds | | Package Length:
| 7.1 inches | | Package Width:
| 7.0 inches | | Package Height:
| 3.6 inches | | Package Weight:
| 1.8 pounds | | Average Customer Rating:
|  based on 114 reviews |
| | | | Customer Reviews: | |
Average Customer Review:
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 Started well but finishing badlyNov 18, 2009
I had used TomTom on my PDA and I liked the interface. There came a time when I needed to get a dedicated GPS. I needed coverage for N America and Europe and the 930 fitted my needs. The first 6 months was great and then I needed customer support. The RDS function failed after several weeks of email messages I was informed that the service was down - why did it take so long to get sense out of them. At the same time TomTom Home informed me that I needed a new European map and made me back up and delete the old map - there should be no need for such user intervention - you do not need to do this when you update the US map. After that it has failed when it attempt to download the new map. Customer support is next to useless. I have had a series of messages requesting updates to my .Net framework operating system and other stuff. But no resolution. It seems that you need to be an IT expert to run one of these devices. In the meantime I had a computer crash, fortunately my TomTom files were backed up but there is no simple way to restore the European maps. During all of this they updated the way that the graphical compass works and in my opinion it is dangerous. You now have to figure out your direction by computing the angle between the direction that the arrow points and straight up - yes this is the way a true compass works, but this is an advanced electronic gizmo. In the old version the arrow pointed in the direction of travel relative to north which was straight up. Now if it points west you are travelling east! I would not buy another TomTom. There customer support is abysmal and you need it too much, and apparently they are always experiencing abnormally high volumes of traffic so don't expect an answer for days and then it is unlikely to be of much use.TomTom GO 930T 4.3-Inch Widescreen Bluetooth Portable GPS Navigator with Traffic Receiver
 Great ProductNov 08, 2009
Great product. Used it in a European trip and it was invaluable. Bought a refurbished model and it works great.
 Way to Go TomTom! Perfect for my NeedsNov 03, 2009
I wanted a GPS under 250 dollars with a wide screen and able to carry a map of the US and Canada and a map of Western Europe at the same time. By first bought was a TomTom XL 330 which not only wasn't able to carry both maps at the same time but to be fair it was a lousy product and ended up returning it for a full refund. After the poor experience with the 330 XL my first impulse was to go running into Garmin's arms, but their GPS with what I wanted ended up horribly expensive (250 dollars for a map of Western Europe. Are you joking right?), way over 500 dollars. So I realized the Garmin was out of my budget and to tell you the truth, a rip-off. How much better can they be to charge you twice of even three times the price of a TomTom? Believe me they are not. Besides, TomTom is unbeatable in Europe maps and POIs, which I needed for my road trip. So I ran into a very good offer from Amazon for a new GO 930 for just 249 dollars and I didn't hesitate. Considering it can go up to 500 bucks, I grabbed it as fast as I could
The maiden trip of my 930 was a road trip to Disney World in Florida and to tell you the truth I was a bit disappointed on its accuracy and chosen routes -some times I ended up in the middle of an empty forest, my "destination"- but then realized it was not only my TomTom as by brother's Garmin did exactly the same thing and we both ended up in the same forest, so I gave is a problem common to all GPS, or at least to these two brands. However, during my road trip within Europe my 930 was a tremendous asset, I never got lost and it found all the POIs I put on it, and got me there with accuracy and on the estimated time. It even found remote locations on unpaved roads, any name and location I threw at this TomTom it got them: restaurants, castles, famous locations, vineyards, natural wonders, supermarkets with specific types of foods, free wireless access points, etc, etc. It also recalculated routes pretty quick if I missed an exit or that turn or decided to take a more scenic route. Overall a great help on my trip, I have no regrets whatsoever. It even still guided me accurately on long tunnels without satellite signal using the Enhanced Positioning function, and when the satellite was again available it picked-up the route at the estimated point with no problem. The Advanced Lane Guidance also saved me of many easy to fail exits or turn on very complex highway intersections, and it popped-up every time there was one, even in those no that complicated.
On the technical side, my experience was mostly positive: It found the satellites in less than a minute, the screen is bright enough although it can be challenged under direct sunlight and the battery life is pretty good. You can fix the screen brightness a bit if you download the free bright colors mode, and it will make it easier to see the screen under direct sunlight. The sound was also loud enough and the voice was clear and very easy to understand, even when reading foreign street names in English. The way to hang-it to the windshield is very good even if it doesn't has a lock like the 330 XL had (although it didn't work I think). It never fell and was easy to hand the GPS to it
On the not that positive side, the interface can be better, it is a bit complicated to navigate and can be a challenge to find certain functions. Image quality on the screen could also be better. At these times of cheap touch-up displays, even those with HD quality, it's unacceptable that TomTom equips one of its high end GPS with a screen where you can count the pixels with your fingers and produce broken down graphics at the edges with a poor response time. Sometimes I feel like I was looking at the rendering of a 1970 Atari Gaming Console hooked into an old TV. It also had way too many functions like MP3 reproducing capabilities, blue-tooth (which works only for a few selected phones), picture storage, FM transmitter, remote control, etc which I think are not really needed and just add weight and price to the GPS, but this can be a matter of opinion
But the positives far outweighed the negatives, making it a great GPS
 Poor windshield mountOct 18, 2009
The Window mount keeps coming off the window. It's ok for for a while, but eventually it falls. Also tried it with a beanbag base. There's only so many times it can do this before the unit breaks. I searched their web site for help, but the site's search doesn't work. I looked at some forums, and it appears this is not a rare problem.
Anyway, I just got it. This problem and the comments on customer service tell me this is one headache I don't need. I'm going to return it.
1 of 2 found the following review helpful:
Piece of junk, horrible warranty serviceOct 06, 2009
TomTom is without any doubt the WORSE GPS unit/ Customer service / Warranty service of ANY GPS manufacturer.
My first TomTom the on/off switch was so flimsy it would turn the unit on by itself while it was sitting in the car or on a desk. TomTom finally replaced that one under warranty, but the reconditioned repair they sent runs out of battery power after 45 minutes without being plugged in. When turned off fully charged, the battery will be completely dead within a week WITHOUT the unit being turned on.
I called TomTom customer service, and their warranty department tells me they WILL NOT WARRANTY REPLACE a GPS unit that runs at least 30 minutes under battery power. Also, they told me it was normal for their GPS units to run the battery down within a week WHILE TURNED OFF, and will only replace it under warranty if the battery dies completely within 2-3 days while the unit is turned off.
To recap, TomTom warranty says a fully charged battery only lasts 30 minutes, and a fully charged battery will die after 2-3 days with the TomTom GPS TURNED OFF.
So, if you want to be like me and have a hundred dollar paperweight after purchasing it only 10 months ago, buy this GPS for yourself, or even as a gift! Otherwise, I would avoid this manufacturers products entirely.
Arthur Penrose
p.s. TomTom customer service, if you are reading this, my case number for the facts in this review is 091006-000350. I would not want anyone to think I was making any of this up.
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